Privacy Policy
Last updated: April 2026
1. Who We Are
Guey Tours operates ATV and off-road tour experiences in San Miguel de Allende, Guanajuato, Mexico. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a booking. For any privacy-related questions, contact us at gueycuatritours@gmail.com.
2. Information We Collect
When you make a booking, we collect your first and last name, email address, phone number, and payment information processed securely through Stripe. We do not store your card details directly. We also collect information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on the site through cookies and analytics tools.
3. How We Use Your Information
We use your personal information to process and confirm bookings, send booking confirmations and tour information, respond to your enquiries, improve our website and services, and comply with our legal obligations under Mexican law. We do not sell your personal data to third parties.
4. Cookies and Analytics
Our website uses cookies — small text files stored on your device — to remember your preferences, analyse site traffic, and improve your experience. We use analytics tools to understand how visitors interact with our site. You can disable cookies in your browser settings, though this may affect some site functionality. By continuing to use our site, you consent to our use of cookies.
5. Payment Processing
All payments are processed by Stripe, a secure third-party payment provider. Guey Tours does not store your credit or debit card information. Stripe's privacy policy governs the handling of your payment data. We receive only a booking confirmation and transaction reference.
6. Data Retention
We retain your booking information for as long as necessary to fulfil the services you have requested and to comply with our legal and tax obligations under Mexican law. You may request deletion of your personal data at any time by contacting us at gueycuatritours@gmail.com.
7. Your Rights
Under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), you have the right to access, correct, cancel, or oppose the processing of your personal data (known as ARCO rights). To exercise these rights, please contact us at gueycuatritours@gmail.com with your request. We will respond within 20 business days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact
For any questions about this Privacy Policy or to exercise your data rights, please contact us at gueycuatritours@gmail.com.